Why E-Commerce in the Packaging Industry Is Booming

For decades, the packaging sector was a traditional B2B business. Orders were handled by phone, email, or sales reps. But customer expectations have changed. Today, whether start-up, SME, or global corporation, buyers demand digital shopping experiences:

• 24/7 ordering
• Transparent pricing
• Visual 3D previews
• Direct integration into their processes

Web-to-Pack closes this gap. With solutions like PackQ, packaging manufacturers can sell their products online — just as Web-to-Print has already become standard in printing.

What Does Web-to-Pack in E-Commerce Mean?

Web-to-Pack in e-commerce enables packaging to be ordered like any other online product:

• Products online: Packaging options available directly in the shop.
• Browser-based configurator: Sizes, materials, quantities, and artwork can be customized.
• 3D preview: Customers see exactly how their packaging will look.
• Real-time pricing: Changes immediately impact the price.
• Self-service: Customers order independently, without sales reps.
• Automated workflow: Production data flows directly into ERP/MIS.

The online shop becomes a digital sales representative — available 24/7.

Benefits for Manufacturers

• New revenue channels: Reach small businesses and start-ups.
• Efficiency gains: Fewer manual quotes and approval cycles.
• Scalability: Handle high volumes thanks to automation.
• Customer loyalty: Transparency builds trust and repeat business.
• International reach: Global accessibility through online portals.

Benefits for Customers

• Time savings: No waiting for quotes.
• Security: 3D preview + Preflight check ensure error-free orders.
• Transparency: Instant pricing for all configurations.
• Flexibility: Orders anytime, independent of office hours.
• Experience: Interactive, user-friendly design and purchase process.

PackQ as an E-Commerce Tool

PackQ provides everything needed to sell packaging online:

1. Shop Integration
   • Plug-ins for Shopify, Magento, Shopware, BigCommerce
   • API or iFrame integration
   • Seamless user experience in corporate branding
2. 3D Product Configurator
   • Real-time visualization of boxes, cartons, and displays
   • Immediate updates for design changes
   • Exact preview of the final product
3. Dynamic Pricing
   • Calculations based on material, volume, finishing
   • Tiered pricing and discount logic
   • Consistent rules for all customers
4. Workflow Automation
   • Automated ERP/MIS integration
   • Preflight checks before order placement
   • Print-ready PDFs generated automatically
5. Customer-Specific Portals
   • Closed portals for key accounts with custom pricing
   • One-click reorders for standard products
   • CI-compliant templates for brand consistency

Real-World Examples

Example 1: Online Shop for Standard Cartons

A packaging producer launches an e-commerce store with 15 FEFCO standard cartons.

• Customers choose size and material
• Upload logos and adjust colors
• See an instant 3D preview
• Price appears immediately
• Order flows into ERP → data goes straight to production

Result:

• +35% new customers (mainly start-ups, small retailers)
• 40% reduction in sales effort
• Much faster turnaround times

Example 2: B2B Portal for Existing Customers

A food manufacturer uses PackQ for a closed portal:

• Own branding, login-only access
• Standard folding cartons preloaded with CI-compliant design
• Instant reorder functionality

Result:

• Consistent global brand presence
• Faster delivery
• Less back-and-forth between HQ and local offices

Success Factors for Entering Web-to-Pack E-Commerce

• Start small: Launch with standard products, expand gradually.
• Focus clearly: Begin with e-commerce for new customers, then add portals for existing ones.
• Define pricing logic: Transparency is crucial.
• Ensure integration: Connect ERP/MIS from day one.
• Plan marketing: Shops must be actively promoted.

Checklist: Launching a Web-to-Pack Shop with PackQ

✅ Select suitable packaging types (ECMA/FEFCO)
✅ Choose shop system (e.g., Magento, Shopify)
✅ Integrate PackQ configurator
✅ Define pricing and rules
✅ Activate Preflight checks
✅ Test with pilot customers
✅ Go live with marketing campaign
✅ Continuously optimize and expand product range

The Future: Web-to-Pack as the New Standard

The line between B2B and B2C is fading. Customers expect digital self-service everywhere — packaging is no exception.

Emerging Trends

• Mass customization: Every customer gets unique packaging, enabled by automation.
• Batch size 1: Economical thanks to digital workflows.
• AI in e-commerce: Smart recommendations for packaging and design.
• Global platforms: International portals powered by PackQ.

Web-to-Pack is more than a technology — it is a new business model.

With PackQ, packaging manufacturers can:

• Sell packaging online
• Offer self-service portals
• Enter new markets

The advantages are clear: faster processes, higher revenue, and greater customer satisfaction.

Those who invest in PackQ-powered e-commerce today secure pole position in a market where digital procurement will soon be the standard.